Terms and Conditions of Use
India's Most Advanced Technology-driven AI-powered Property Search Platform
Last Updated: May 2026
1. Introduction
MaadiVeedu.com is a technology-driven AI-powered property search platform that enables users to discover, list, and explore real estate opportunities across India. The platform is designed to connect verified buyers and sellers through secure, OTP-authenticated interactions.
MaadiVeedu.com operates solely as an intermediary platform and does not own, sell, lease or broker any properties listed on the platform.
2. Platform Role and Nature of Service
MaadiVeedu.com functions as a digital intermediary providing infrastructure for listing, searching, and connecting property buyers, sellers, and other users. The platform does not verify, endorse, or guarantee the accuracy, legality, completeness, or authenticity of any listing, user, or information available on the platform.
Users acknowledge that MaadiVeedu.com shall not be responsible for any losses, damages, disputes, or claims arising from user interactions, property transactions, or reliance on information available on the platform.
3. User Eligibility and Registration
Users must be legally capable of entering into binding agreements under applicable Indian laws. By registering or using the platform, users represent and warrant that all information provided is accurate, complete, and up to date. Users are solely responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account. Any unauthorized use, breach, or suspicious activity must be reported to the platform immediately.
4. Property Listings and Content Responsibility
Users are solely responsible for the accuracy, legality, completeness, and authenticity of all property listings and content submitted to the platform. Users must ensure compliance with all applicable laws, including, but not limited to, RERA regulations and local property laws.
MaadiVeedu.com may, at its discretion, assist users in creating or publishing listings based on information provided by them. However, such assistance does not transfer responsibility, and the user remains fully accountable for the content. The platform reserves the right to modify, restrict, or remove any listing that is found to be inaccurate, misleading, unlawful, or in violation of these Terms.
5. AI Systems and Automated Processes
MaadiVeedu.com may use artificial intelligence and automated systems to generate, enhance, categorize or recommend property listings and related information. Users acknowledge that such outputs may contain errors, omissions, or inaccuracies.
Users are solely responsible for reviewing, verifying, and confirming all information before publishing or relying on it. The platform does not guarantee the accuracy, reliability, or completeness of AI-generated or assisted content.
6. User Obligations
Users agree to use the platform in a lawful and responsible manner. This includes providing truthful and accurate information, complying with all applicable laws and regulations, maintaining account security, and ensuring that all content and interactions are genuine and not misleading.
Users shall ensure that their use of the platform does not infringe upon the rights of any third party, including intellectual property rights, privacy rights, or contractual rights. Users are responsible for all activities conducted through their account and must take appropriate precautions to prevent unauthorized access or misuse.
7. Prohibited Use
Users shall not engage in any activity that violates applicable laws or these Terms. Prohibited activities include, but are not limited to, posting fraudulent or misleading listings, misrepresenting ownership or authority, engaging in harassment or abusive conduct, uploading unlawful or harmful content, infringing intellectual property rights, attempting unauthorized access to platform systems, distributing malware or harmful code, impersonating individuals or entities, or using the platform for non-property-related purposes.
Any violation may result in immediate suspension or termination of access and may also lead to legal action.
8. Communication and Chat Policy
The platform may provide communication tools enabling interaction between users. Users agree to use such features strictly for property-related discussions and to maintain professionalism and decorum.
MaadiVeedu.com may, where reasonably required, monitor or access communications to investigate disputes, enforce these Terms, ensure platform integrity, or comply with legal obligations. Users are advised not to share sensitive personal or financial information through such communication channels.
9. Payments and Financial Transactions
All payments for platform services must be made only to MaadiVeedu.com through its official platform or designated payment methods. Where applicable, users must ensure that the beneficiary name corresponds to “MAADI VEEDU” or as officially displayed by the platform.
MaadiVeedu.com shall not be responsible for any payments made to unauthorized individuals, agents, or third parties claiming to represent the platform. Users are advised not to act upon payment instructions received outside official platform communication.
All payments made for platform services are subject to applicable taxes, including Goods and Services Tax (GST), as per prevailing laws in India. MaadiVeedu.com shall issue a valid tax invoice to the registered user for each successful transaction, typically within 24 hours of service activation.
10. Refund and Cancellation Policy
Services provided by MaadiVeedu.com are generally non-refundable once delivered. Refunds may be considered only in limited circumstances, including but not limited to failure of service delivery due to technical issues, duplicate payments, or non-activation of services within a reasonable timeframe.
Refund requests are subject to verification and approval by MaadiVeedu.com. No refunds shall be provided in cases of user preference change, incorrect information submitted by the user, partial usage of services, or violation of these Terms. Approved refunds, if any, shall be processed within a reasonable period through the original mode of payment where feasible. For full details, see our Refund Policy.
11. Intellectual Property Rights
All content available on the platform, including but not limited to text, design, layout, software, trademarks, logos, and icons, are the exclusive property of MaadiVeedu.com or are used under valid license.
The MaadiVeedu.com name, logo, and associated brand elements are protected under applicable intellectual property laws. Any unauthorized use, reproduction, imitation, modification, or distribution is strictly prohibited. The platform reserves the right to initiate legal action against any infringement.
12. Data Protection and Privacy
MaadiVeedu.com implements reasonable technical and organizational measures to protect user data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.
By using the platform, users consent to the collection, storage, processing, and use of their data for platform functionality, analytics, security, and service improvement. Data may be retained for a reasonable period as required for operational and legal purposes.
While reasonable safeguards are implemented, no system is completely secure, and users acknowledge inherent risks associated with digital platforms. See our Privacy Policy for full details.
13. Third-Party Services
The platform may integrate or provide access to third-party services, including payment gateways, mapping services, and external tools. MaadiVeedu.com does not control or guarantee the performance, availability, or security of such services and shall not be responsible for any losses or damages arising from their use. Users interact with third-party services at their own risk and subject to their respective terms.
14. No Warranty Disclaimer
The platform is provided on an “as is” and “as available” basis. MaadiVeedu.com makes no warranties, express or implied, regarding the accuracy, reliability, availability, or suitability of the platform or any content.
Users acknowledge that their use of the platform is at their own risk.
15. Technical and Service Disclaimer
The platform may experience downtime, interruptions, or technical issues due to maintenance, system failures, cyber incidents, or third-party dependencies. MaadiVeedu.com shall not be liable for any losses or damages arising from such disruptions.
16. Limitation of Liability
To the maximum extent permitted by law, MaadiVeedu.com shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the platform.
In any event, the total liability of the platform shall be limited to the amount paid by the user for platform services.
17. Indemnity
Users agree to indemnify and hold harmless MaadiVeedu.com, its affiliates, employees, and representatives from any claims, losses, damages, liabilities or expenses arising from misuse of the platform, violation of these Terms or infringement of any rights.
18. Suspension and Termination
MaadiVeedu.com reserves the right to suspend, restrict or terminate user accounts at its discretion in cases of violation, fraud, misuse or to protect platform integrity. No refunds shall be applicable upon termination.
19. Force Majeure
MaadiVeedu.com shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including natural disasters, cyber incidents, government actions, or technical failures.
20. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.
21. Updates and Modifications
MaadiVeedu.com reserves the right to modify or update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, please contact us:
Email: customersupport@maadiveedu.com
Address: Chennai, 600045, Tamil Nadu, India