Privacy Policy
India's Most Advanced AI-powered Property Search Platform
Last Updated: May 2026
Introduction
MaadiVeedu.com is an AI-powered property search platform designed to connect verified property buyers and sellers across India. Through secure OTP-based authentication and intelligent technology, the platform enables trusted, one-to-one interactions and meaningful property discovery.
We are committed to protecting your personal information and maintaining the highest standards of privacy, data security, and compliance while delivering a seamless user experience.
1. Scope of This Privacy Policy
This policy applies to all users of MaadiVeedu.com, including real estate professionals, individuals browsing properties, users posting listings, and all other stakeholders interacting with the platform.
2. Information We Collect
We collect personal and usage data including contact details, account information, property data, communication logs, device and browser data, cookies, and location data where permitted. We do not sell personal data. Data may be shared only with trusted service providers or legal authorities where required.
User communications and contact exchanges between buyers and sellers are facilitated through secure, one-to-one interaction mechanisms. Where applicable, such communications are protected using encryption and access controls to ensure privacy and data security.
3. How We Use Information
We use data to provide services, manage accounts, communicate with users, verify identity, prevent fraud, improve platform performance, and comply with legal requirements.
4. AI Processing and Automated Systems
MaadiVeedu.com uses artificial intelligence to enhance search results, recommendations, fraud detection, and user experience. Users acknowledge that AI-based processing may analyze behaviour and preferences. No solely automated decisions with legal impact are made without safeguards.
5. User Communication Data
User communications within the platform may be stored and processed for safety, fraud prevention, dispute resolution, and service improvement purposes.
6. Cookies and Tracking
We use cookies and analytics tools to improve performance and personalize experience. Users may control cookies through browser settings.
7. Data Protection and Security
We implement strong security including OTP authentication, encryption, monitoring, and compliance with ISO standards. However, no system is fully secure.
8. Legal Basis for Processing
We process data based on consent, contractual necessity, legal obligations, and legitimate interests, including fraud prevention and service improvement.
9. Data Retention
Data is retained only as long as necessary for service, compliance, and dispute resolution. Data is deleted or anonymized thereafter.
10. User Rights
Users may access, update, or request deletion of data, subject to legal requirements. Users may contact support for assistance.
11. Third-Party Services
We may use third-party services such as payment gateways and analytics providers. These providers operate under their own policies.
12. Cross-Border Access
Users accessing the platform from outside India acknowledge that data may be processed and stored in India.
13. Children's Privacy
The platform is not intended for individuals under 18. Data from minors is not knowingly collected and will be deleted if identified.
14. Certifications and Compliance
MaadiVeedu.com follows ISO 27001:2022 and ISO 9001:2015 standards and is D-U-N-S registered, ensuring strong governance and security practices.
15. Updates
This policy may be updated from time to time. Continued use implies acceptance of changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: customersupport@maadiveedu.com
Address: Chennai, 600045, Tamil Nadu, India